Terms of service.

Last updated: 2 September 2026

About these terms

These terms apply to your use of this website and to counselling, mentoring and workshop services provided by Your Life Therapy ("I", "me"). By booking a session or using the site you agree to them. If anything is unclear, ask before booking: info@yourlifetherapy.co.uk.

The service

• I provide integrative counselling, mentoring and workshops, online across the UK and in person, as a qualified Integrative Counsellor and NCPS Accredited Member (No. NCPS3316).
• Sessions are 50 minutes unless agreed otherwise.
• Therapy works best as a collaboration. I cannot guarantee specific outcomes, and either of us may end our work together — ideally with an ending session.

Not an emergency service

This website and my practice are not a crisis or emergency service. If you or someone else is at immediate risk, call 999. For urgent emotional support you can call the Samaritans, free, on 116 123 at any time, or contact your GP or NHS 111.

Fees, payment and cancellation

• The session fee is £60 per 50-minute appointment, unless a different rate has been agreed in writing.
• Payment is by bank transfer and is due before the start of each session.
• Please give at least 24 hours' notice to cancel or reschedule. With less notice, the full session fee applies.
• If I ever need to cancel, you'll be offered an alternative time or a full refund of anything already paid for that session.

Confidentiality

Our sessions are confidential, within the limits described in the Privacy Policy: where there is a serious risk of harm to you or others, where disclosure is required by law, or in anonymised form within professional supervision.

Your responsibilities

• Provide accurate contact information when enquiring or booking.
• Attend sessions free from alcohol and non-prescribed drugs.
• For online sessions, join from a private, safe space where you can speak freely.

Website content

Content on this website is provided for general information about the practice and wellbeing topics. It is not medical advice, diagnosis or treatment, and it is not a substitute for working with a qualified professional. All content, including text, the logo and imagery, belongs to Your Life Therapy and may not be reproduced without permission.

Liability

Nothing in these terms limits liability that cannot lawfully be limited, including for death or personal injury caused by negligence. Beyond that, I am not liable for losses that were not a foreseeable result of a breach of these terms, or for interruptions to the website or third-party booking tools outside my control.

Governing law

These terms are governed by the law of England and Wales, and any disputes will be dealt with by the courts of England and Wales.

Changes

These terms may be updated from time to time; the date above shows the latest revision. The version in force when you book applies to that booking.